Refund policy

Return & Refund Policy

Thank you for shopping at Kredopaws! We want you and your furry friend to be 100% satisfied with your purchase.

30-Day Return Policy: You have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

Damaged or Incorrect Products: If your product arrives damaged during shipping or if you receive the wrong item, please contact us immediately at our support email with a clear photo of the issue. We will arrange a free replacement or a full refund right away.

How to Start a Return: To start a return, you can contact us. Please note that customers are responsible for the return shipping costs to our warehouse, unless the item arrived damaged or faulty.

Refunds: Once we receive and inspect your returned item, your refund will be processed automatically to your original payment method within 5-7 business days.